Our couriers

During the checkout you have the possibility to choose the courier you prefer among BRT (DPD Group), GLS, DHL, Poste Italiane (postal service). In order to give you a fast and excellent service we have direct contracts with each of the couriers indicated on this page. Shipping costs and times depend on the courier chosen and the country in which you reside. You can see costs and delivery times in the third step of the checkout by entering your address.

Receive your stones in 4 steps

ricezione ordine

We receive your order

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We pack it and ship it

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The courier carries it

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You receive it at your home



How do I cancel my order?

Can I change my order?

Can I change my delivery address?

When will I receive my order?

How do I place an order?

Was my order successful?

When will I receive my order?

What is your exchange policy?

Have you received my return?

When will I receive my refund?

What payment options do you accept?

From where are your products shipped?

I received a damaged item, what can I do?

I forgot my password, What Should I do?

Will out of stock items be restocked?

Will I receive the same stone that I see in the photo?

What size are the stones you sell?

Are the stones natural?

Do you issue certificates of authenticity?

Can I request additional photos of the stone before purchasing?

Can I send a gift to someone and add a gift message?

How do I get coupons?

How do I use my coupons?

How do I register?

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I nostri clienti sono soddisfatti!